PRINCIPAL TERMS
- This agreement commences once you have indicated your acceptance by using our contact or signup forms.
- You will be entitled to all the rights and privileges exercisable for the level of contact chosen.
- You cannot transfer this agreement to anyone else.
INFORMATION ABOUT US
If you have any questions or if you have any complaints, please contact us. You can contact us by telephoning 01248 858004 or by e-mailing at debbiejones@nwna.co.uk
THE NWNA GDPR PRIVACY NOTICE
The NWNA takes its obligations concerning data protection seriously. We are providing this notice, so you have information about how we collect and process your personal data. We ask you to please read this Privacy Notice as it has important information you need to know.
WHAT INFORMATION DO WE COLLECT & PROCESS?
In order for us to help with your business needs we may collect from you, necessary personal data. The lawful basis for collecting this data is legitimate consent as it is required to carry out our service. “Personal Data” is information about you which, either on its own or when connected with other data, allows us to identify you as an individual customer to provide you with our services. The personal data we hold may include the following:
- Your full name and contact information (address, town, postcode, email and phone number)
- Your calls and correspondence with us
- Your feedback
Personal data will be collected from you or passed to us by a referral business. However, some personal data may, where lawful to do so, or with your consent, be collected by us from third parties.
Please note that you are under no obligation to provide us with your personal data, but not providing certain data could prevent us from serving you.
WHO WILL YOUR DATA BE SHARED WITH?
The NWNA may share information with third party suppliers as required for external services and materials, however this will only be for the contract we are carrying out at that time.
We may disclose specific information upon lawful request by government authorities, law enforcement and regulatory authorities where required or permitted by law.
In the event that we sell our business, we may share your details with the buyer to enable them to fulfil the service we have agreed with you.
Your personal information will not be transferred to, stored or otherwise processed outside the UK.
WHAT RIGHTS DO YOU HAVE TO AMEND PERSONAL DATA?
You have the right to review the personal data held by us and have inaccurate information about you corrected. To understand more about our data processing activities or to request access to your personal information please contact 01248 858004 or by e-mailing at debbiejones@nwna.co.uk
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
The NWNA may keep your details on record for as long as it is necessary to meet record keeping requirements. We hold financial records for seven years. They are then deleted in accordance with data protection and other applicable legislation.
CHANGES TO THIS PRIVACY NOTICE
NWNA may change this Privacy Notice from time to time in order to reflect changes in the law.
COOKIE POLICY
NWNA takes its obligations concerning data protection seriously. We ask you to please read this Cookie Policy as it has important information you need to know.
We use cookies on this website. A cookie is a text file sent by a web server to a web browser and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
We may use both ‘session’ cookies and ‘persistent’ cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you revisit.
Session cookies will normally be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
We may send a cookie, which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. Our advertisers may also send you cookies.
Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector.) However, this will have a negative impact upon the usability of many websites, including this one.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html
COOKIES USED
We use cookies for the following purposes:
authentication – to identify you when you visit our website and as you navigate our website;
status – to help us to determine if you are logged into our website;
personalisation – to store information about your preferences and to personalise the website for you;
security – as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
analysis – to help us to analyse the use and performance of our website and services; and
cookie consent – to store your preferences in relation to the use of cookies more generally.
SECURITY OF YOUR PERSONAL DATA
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.
Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.
